Public/Tickets/Remove-FreshServiceTicket.ps1
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<#
.SYNOPSIS Delete a Freshservice Ticket. .DESCRIPTION Delete a Freshservice Ticket via REST API. Note: Deleted tickets are not permanently lost. You can retrieve them using the Restore Ticket API, see Restore-FreshServiceTicket. https://api.freshservice.com/#delete_a_ticket .PARAMETER id Unique id of the Ticket. .EXAMPLE Remove-FreshServiceTicket -id 7 id status -- ------ 7 success 204 Delete a Freshservice Ticket. Default API has no response, artificial response with id and status containing status code is returned for tracking. .NOTES This module was developed and tested with Freshservice REST API v2. #> function Remove-FreshServiceTicket { [CmdletBinding(SupportsShouldProcess=$true, ConfirmImpact='Medium')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Unique id of the Ticket.', ValueFromPipelineByPropertyName = $true )] [long]$id ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } } process { $uri = [System.UriBuilder]('{0}/tickets' -f $PrivateData['FreshserviceBaseUri']) if ($Id) { $uri.Path = "{0}/{1}" -f $uri.Path, $Id } try { if ($PSCmdlet.ShouldProcess($uri.Uri.AbsoluteUri)) { $params = @{ Uri = $uri.Uri.AbsoluteUri Method = 'DELETE' ErrorAction = 'Stop' } $results = Invoke-FreshworksRestMethod @params [PSCustomObject]@{ id = $id status = "success {0}" -f $results.StatusCode } } } catch { Throw $_ } } end {} } |