Public/Get-GCRoutingQueueEstimatedWaitTime.ps1
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<# .SYNOPSIS Retrieves the estimated wait time for a routing queue in Genesys Cloud. .DESCRIPTION Queries the Genesys Cloud API to retrieve the estimated wait time for a specific routing queue, providing an estimate of how long a new interaction would wait. API Endpoint: GET /api/v2/routing/queues/{queueId}/estimatedwaittime .PARAMETER QueueId The unique identifier of the routing queue. .EXAMPLE Get-GCRoutingQueueEstimatedWaitTime -QueueId '12345678-1234-1234-1234-123456789012' Retrieves the estimated wait time for the specified queue. .NOTES Genesys Cloud API: GET /api/v2/routing/queues/{queueId}/estimatedwaittime #> function Get-GCRoutingQueueEstimatedWaitTime { [CmdletBinding()] param( [Parameter(Mandatory = $true)] [string]$QueueId ) $endpoint = "routing/queues/$QueueId/estimatedwaittime" return Invoke-GCApiRequest -Endpoint $endpoint -Method GET } |