Public/Get-GCRoutingUtilization.ps1
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<# .SYNOPSIS Retrieves the routing utilization settings for the organization in Genesys Cloud. .DESCRIPTION Queries the Genesys Cloud API to retrieve the organization's utilization settings, which define the maximum number of concurrent interactions per media type. API Endpoint: GET /api/v2/routing/utilization .EXAMPLE Get-GCRoutingUtilization Retrieves the routing utilization settings for the organization. .NOTES Genesys Cloud API: GET /api/v2/routing/utilization #> function Get-GCRoutingUtilization { [CmdletBinding()] param() $endpoint = "routing/utilization" return Invoke-GCApiRequest -Endpoint $endpoint -Method GET } |