Public/New-GCQualityEvaluation.ps1
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<# .SYNOPSIS Creates a new quality evaluation for a conversation in Genesys Cloud. .DESCRIPTION Creates a new quality evaluation for a specific conversation using the Genesys Cloud API. API Endpoint: POST /api/v2/quality/conversations/{conversationId}/evaluations .PARAMETER ConversationId The unique identifier of the conversation to create an evaluation for. .PARAMETER Body The evaluation definition object. Should include properties such as evaluationForm and agent. .EXAMPLE $evalBody = @{ evaluationForm = @{ id = 'form-id' }; agent = @{ id = 'agent-id' } } New-GCQualityEvaluation -ConversationId 'conv-id-1' -Body $evalBody Creates a new evaluation for the specified conversation. .NOTES Genesys Cloud API: POST /api/v2/quality/conversations/{conversationId}/evaluations #> function New-GCQualityEvaluation { [CmdletBinding()] param( [Parameter(Mandatory = $true)] [string]$ConversationId, [Parameter(Mandatory = $true)] [object]$Body ) $endpoint = "quality/conversations/$ConversationId/evaluations" return Invoke-GCApiRequest -Endpoint $endpoint -Method POST -Body $Body } |