Public/Set-GCUserRoutingStatus.ps1
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<# .SYNOPSIS Sets the routing status of a user in Genesys Cloud. .DESCRIPTION Updates the routing status of a specific user using a PUT request. This controls whether the user is available for routing interactions. API Endpoint: PUT /api/v2/users/{userId}/routingstatus .PARAMETER UserId The unique identifier of the user. .PARAMETER Body The request body containing the routing status. Accepts a hashtable or JSON string. Should include the 'status' property (e.g., 'ON_QUEUE', 'OFF_QUEUE'). .EXAMPLE Set-GCUserRoutingStatus -UserId '12345678-1234-1234-1234-123456789012' -Body @{ status = 'ON_QUEUE' } Sets the user's routing status to on queue. .NOTES Genesys Cloud API: PUT /api/v2/users/{userId}/routingstatus #> function Set-GCUserRoutingStatus { [CmdletBinding()] param( [Parameter(Mandatory = $true)] [string]$UserId, [Parameter(Mandatory = $true)] [object]$Body ) $endpoint = "users/$UserId/routingstatus" return Invoke-GCApiRequest -Endpoint $endpoint -Method PUT -Body $Body } |