Output/HaloAPI/Data/Templates/Agent.json

[
    {
      "id": 0,
      "name": "string",
      "onlinestatus_actual": 0,
      "onlinestatus": 0,
      "is_online": true,
      "lastonline": "string",
      "team": "string",
      "isdisabled": true,
      "email": "string",
      "ad": "string",
      "lastlogindate": "2019-08-02T14:35:57.535Z",
      "agentphotopath": "string",
      "initials": "string",
      "firstname": "string",
      "surname": "string",
      "colour": "string",
      "jobtitle": "string",
      "sms": "string",
      "extensionnumber": "string",
      "ticket_count": 0,
      "is_agent": true,
      "one_client": 0,
      "teams": [
        {
          "id": 0,
          "agent_id": 0,
          "agent_name": "string",
          "team_id": 0,
          "team_name": "string",
          "department_id": 0,
          "role_id": "string",
          "role_name": "string",
          "is_manager": true,
          "unassigned_access": true,
          "otheragent_access": true,
          "fortickets": true,
          "foropps": true,
          "forprojects": true,
          "in_section": true
        }
      ],
      "departments": [
        {
          "id": 0,
          "agent_id": 0,
          "agent_name": "string",
          "department_id": 0,
          "department_name": "string",
          "role_id": "string",
          "role_name": "string",
          "membershiplevel": 0,
          "includeteamsintree": true
        }
      ],
      "clients": [
        {
          "id": 0,
          "agent_id": 0,
          "agent_name": "string",
          "client_id": 0,
          "client_name": "string",
          "role_id": "string",
          "role_name": "string"
        }
      ],
      "datecreated": "2019-08-02T14:35:57.536Z",
      "password": "string",
      "oldpassword": "string",
      "workday_id": 0,
      "workday_name": "string",
      "lunchbreak": 0,
      "costprice": 0,
      "agentphotodata": "string",
      "pagesize": 0,
      "signature": "string",
      "default_filter_id_tickets": 0,
      "default_filter_name_tickets": "string",
      "default_columns_id_tickets": 0,
      "default_columns_name_tickets": "string",
      "default_view_tickets": "string",
      "default_view_tickets_selectedid": 0,
      "default_view_tickets_selectedname": "string",
      "default_filter_id_opps": 0,
      "default_filter_name_opps": "string",
      "default_columns_id_opps": 0,
      "default_columns_name_opps": "string",
      "default_view_opps": "string",
      "default_view_opps_selectedid": 0,
      "default_view_opps_selectedname": "string",
      "default_action_view": "string",
      "default_action_display": 0,
      "default_feed_view": "string",
      "ticket_preview_mode": 0,
      "default_ticket_preview_size": 0,
      "list_type": 0,
      "navmenu_mode": 0,
      "default_calendar_view": "string",
      "calendar_options": "string",
      "search_options": "string",
      "newtabpref": 0,
      "theme": "string",
      "language_id": 0,
      "language_name": "string",
      "app_colour": "string",
      "app_colour_type": 0,
      "actionscreen_display_type": 0,
      "homescreenchartid": 0,
      "homescreenchartname": "string",
      "homescreenchartpublishedid": "string",
      "sendowneremails": true,
      "dontemailmeifiloggedit": true,
      "workhour_start": 0,
      "workhour_end": 0,
      "chargerate": 0,
      "activedirectory_dn": "string",
      "third_party_guid": "string",
      "roles": [
        {
          "teams": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "team_id": 0,
              "team_name": "string",
              "department_id": 0,
              "role_id": "string",
              "role_name": "string",
              "is_manager": true,
              "unassigned_access": true,
              "otheragent_access": true,
              "fortickets": true,
              "foropps": true,
              "forprojects": true,
              "in_section": true
            }
          ],
          "departments": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "department_id": 0,
              "department_name": "string",
              "role_id": "string",
              "role_name": "string",
              "membershiplevel": 0,
              "includeteamsintree": true
            }
          ],
          "clients": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "client_id": 0,
              "client_name": "string",
              "role_id": "string",
              "role_name": "string"
            }
          ],
          "claims": [
            {
              "type": "string",
              "value": "string"
            }
          ],
          "agents": [
            {
              "id": 0,
              "name": "string",
              "onlinestatus_actual": 0,
              "onlinestatus": 0,
              "is_online": true,
              "lastonline": "string",
              "team": "string",
              "isdisabled": true,
              "email": "string",
              "ad": "string",
              "lastlogindate": "2019-08-02T14:35:57.536Z",
              "agentphotopath": "string",
              "initials": "string",
              "firstname": "string",
              "surname": "string",
              "colour": "string",
              "jobtitle": "string",
              "sms": "string",
              "extensionnumber": "string",
              "ticket_count": 0,
              "is_agent": true,
              "one_client": 0,
              "teams": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "team_id": 0,
                  "team_name": "string",
                  "department_id": 0,
                  "role_id": "string",
                  "role_name": "string",
                  "is_manager": true,
                  "unassigned_access": true,
                  "otheragent_access": true,
                  "fortickets": true,
                  "foropps": true,
                  "forprojects": true,
                  "in_section": true
                }
              ],
              "departments": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "department_id": 0,
                  "department_name": "string",
                  "role_id": "string",
                  "role_name": "string",
                  "membershiplevel": 0,
                  "includeteamsintree": true
                }
              ],
              "clients": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "client_id": 0,
                  "client_name": "string",
                  "role_id": "string",
                  "role_name": "string"
                }
              ],
              "_canupdate": true,
              "_canupdate_moreinfo": true
            }
          ],
          "_warning": "string",
          "id": "string",
          "name": "string",
          "normalizedName": "string",
          "concurrencyStamp": "string"
        }
      ],
      "add_roles": [
        {
          "teams": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "team_id": 0,
              "team_name": "string",
              "department_id": 0,
              "role_id": "string",
              "role_name": "string",
              "is_manager": true,
              "unassigned_access": true,
              "otheragent_access": true,
              "fortickets": true,
              "foropps": true,
              "forprojects": true,
              "in_section": true
            }
          ],
          "departments": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "department_id": 0,
              "department_name": "string",
              "role_id": "string",
              "role_name": "string",
              "membershiplevel": 0,
              "includeteamsintree": true
            }
          ],
          "clients": [
            {
              "id": 0,
              "agent_id": 0,
              "agent_name": "string",
              "client_id": 0,
              "client_name": "string",
              "role_id": "string",
              "role_name": "string"
            }
          ],
          "claims": [
            {
              "type": "string",
              "value": "string"
            }
          ],
          "agents": [
            {
              "id": 0,
              "name": "string",
              "onlinestatus_actual": 0,
              "onlinestatus": 0,
              "is_online": true,
              "lastonline": "string",
              "team": "string",
              "isdisabled": true,
              "email": "string",
              "ad": "string",
              "lastlogindate": "2019-08-02T14:35:57.536Z",
              "agentphotopath": "string",
              "initials": "string",
              "firstname": "string",
              "surname": "string",
              "colour": "string",
              "jobtitle": "string",
              "sms": "string",
              "extensionnumber": "string",
              "ticket_count": 0,
              "is_agent": true,
              "one_client": 0,
              "teams": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "team_id": 0,
                  "team_name": "string",
                  "department_id": 0,
                  "role_id": "string",
                  "role_name": "string",
                  "is_manager": true,
                  "unassigned_access": true,
                  "otheragent_access": true,
                  "fortickets": true,
                  "foropps": true,
                  "forprojects": true,
                  "in_section": true
                }
              ],
              "departments": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "department_id": 0,
                  "department_name": "string",
                  "role_id": "string",
                  "role_name": "string",
                  "membershiplevel": 0,
                  "includeteamsintree": true
                }
              ],
              "clients": [
                {
                  "id": 0,
                  "agent_id": 0,
                  "agent_name": "string",
                  "client_id": 0,
                  "client_name": "string",
                  "role_id": "string",
                  "role_name": "string"
                }
              ],
              "_canupdate": true,
              "_canupdate_moreinfo": true
            }
          ],
          "_warning": "string",
          "id": "string",
          "name": "string",
          "normalizedName": "string",
          "concurrencyStamp": "string"
        }
      ],
      "claims": [
        {
          "type": "string",
          "value": "string"
        }
      ],
      "languagepack": {
        "id": 0,
        "name": "string",
        "short_name": "string",
        "active": true,
        "flag": "string",
        "is_custom": true,
        "synctonhd": true,
        "linked_id": 0,
        "linked_code": "string",
        "translations": [
          {
            "value": "string",
            "label": "string"
          }
        ],
        "translation_details": [
          {
            "id": 0,
            "language_id": 0,
            "sysid": 0,
            "systype": 0,
            "translation": "string",
            "iscustomised": true,
            "description": "string",
            "default_string": "string",
            "_warning": "string"
          }
        ],
        "translations_are_custom": true,
        "_warning": "string"
      },
      "department": "string",
      "_is_a_departmentmanager": true,
      "_is_a_teammanager": true,
      "cannedtext": [
        {
          "id": 0,
          "name": "string",
          "group_id": 0,
          "text": "string",
          "html": "string",
          "restriction_type": 0,
          "department_id": 0,
          "department_name": "string",
          "team_id": 0,
          "team_name": "string",
          "agent_id": 0,
          "agent_name": "string",
          "_canupdate": true,
          "_warning": "string"
        }
      ],
      "templates": [
        {
          "id": 0,
          "name": "string",
          "type": 0,
          "domain": "string",
          "group_id": 0,
          "restriction_type": "string",
          "restrictto_department_id": 0,
          "restrictto_department_name": "string",
          "restrictto_team_id": 0,
          "restrictto_team_name": "string",
          "restrictto_agent_id": 0,
          "restrictto_agent_name": "string",
          "summary": "string",
          "tickettype_id": 0,
          "rule_count": 0,
          "creation_rules": [
            {
              "id": 0,
              "parent_template_id": 0,
              "child_template_id": 0,
              "rule_type": 0,
              "createonchildclose_id": 0,
              "createonchildclose_name": "string",
              "working_days": 0,
              "outcome_id": 0,
              "outcome_name": "string",
              "field_id": 0,
              "field_name": "string",
              "approvalstatus": 0,
              "_warning": "string"
            }
          ],
          "todo_list": [
            {
              "template_id": 0,
              "id": 0,
              "text": "string",
              "sequence": 0,
              "_warning": "string"
            }
          ],
          "emailto": "string",
          "emailcc": "string",
          "emailsubject": "string",
          "time": "2019-08-02T14:35:57.536Z",
          "disabled": true,
          "lastcreated": "2019-08-02T14:35:57.536Z",
          "nextcreationdate": "2019-08-02T14:35:57.536Z"
        }
      ],
      "twofactor_enabled": true,
      "current_action_type": "string",
      "current_action_name": "string",
      "_isnew": true,
      "adconnection": 0,
      "useadlogin": 0,
      "container_dn": "string",
      "is_sales": true,
      "_warning": "string",
      "_canupdate": true,
      "_canupdate_moreinfo": true
    }
  ]