Output/HaloAPI/Data/Templates/TicketType.json

[
    {
      "id": 0,
      "name": "string",
      "ticket_count": 0,
      "visible": true,
      "enduserscanselect": true,
      "itilrequesttype": 0,
      "statusafteruserupdate": 0,
      "statusaftersupplierupdate": 0,
      "closedrequestswithupdates": 0,
      "includeinmobiledbsync": true,
      "workflow_id": 0,
      "workflow_name": "string",
      "always_bcc": "string",
      "reopenedstatus": 0,
      "closedrequestsemailid": 0,
      "webannouncement": "string",
      "chargerate": 0,
      "initial_status": 0,
      "default_team": "string",
      "default_agent": 0,
      "default_agent_name": "string",
      "default_sla": 0,
      "default_priority": 0,
      "default_category_1": "string",
      "default_category_2": "string",
      "default_category_3": "string",
      "default_category_4": "string",
      "default_summary": "string",
      "default_details": "string",
      "default_details_html": "string",
      "default_excludefromsla": true,
      "default_showforusers": true,
      "default_sendack": 0,
      "default_sendemail": true,
      "allowall_actions": true,
      "allowed_actions": [
        {
          "id": 0,
          "type": 0,
          "key1": 0,
          "key1_name": "string",
          "key2": 0,
          "key2_name": "string",
          "_warning": "string"
        }
      ],
      "allowall_status": true,
      "allowed_status": [
        {
          "ticketype_id": 0,
          "tickettype_name": "string",
          "status_id": 0,
          "status_name": "string",
          "tickettype_group_id": 0,
          "_warning": "string"
        }
      ],
      "allowall_category1": true,
      "allowed_category1": [
        {
          "id": 0,
          "type": 0,
          "client_id": 0,
          "tickettype_id": 0,
          "team_id": 0,
          "service_id": 0,
          "category_id": 0,
          "category_value": "string",
          "_warning": "string"
        }
      ],
      "allowall_category2": true,
      "allowed_category2": [
        {
          "id": 0,
          "type": 0,
          "client_id": 0,
          "tickettype_id": 0,
          "team_id": 0,
          "service_id": 0,
          "category_id": 0,
          "category_value": "string",
          "_warning": "string"
        }
      ],
      "allowall_category3": true,
      "allowed_category3": [
        {
          "id": 0,
          "type": 0,
          "client_id": 0,
          "tickettype_id": 0,
          "team_id": 0,
          "service_id": 0,
          "category_id": 0,
          "category_value": "string",
          "_warning": "string"
        }
      ],
      "allowall_category4": true,
      "allowed_category4": [
        {
          "id": 0,
          "type": 0,
          "client_id": 0,
          "tickettype_id": 0,
          "team_id": 0,
          "service_id": 0,
          "category_id": 0,
          "category_value": "string",
          "_warning": "string"
        }
      ],
      "approval_process_id": 0,
      "approval_process_name": "string",
      "from_mailbox_id": 0,
      "hide_respond": true,
      "close_kb_action": 0,
      "default_product_id": 0,
      "default_product_name": "string",
      "email_start_tag_override": "string",
      "email_end_tag_override": "string",
      "acknowledgementtemplate": 0,
      "acknowledgementtemplate_name": "string",
      "acknowledgementtemplateooh": 0,
      "acknowledgementtemplateooh_name": "string",
      "dontsendslareminders": true,
      "fields": [
        {
          "id": 0,
          "rtid": 0,
          "fieldid": 0,
          "seq": 0,
          "tableid": 0,
          "groupid": 0,
          "endusernew": 0,
          "enduserdetail": 0,
          "technew": 0,
          "techdetail": 0,
          "fieldname": "string",
          "fieldinfo": {
            "id": 0,
            "name": "string",
            "label": "string",
            "labellong": "string",
            "summary": "string",
            "hint": "string",
            "lookup": 0,
            "type": 0,
            "custom": 0,
            "usage": 0,
            "tab_id": 0,
            "tab_name": "string",
            "table_id": 0,
            "table_name": "string",
            "readonly": true,
            "addunknown": true,
            "extratype": 0,
            "calcfield": "string",
            "characterlimit": 0,
            "characterlimittype": 0,
            "inputtype": 0,
            "copytochild": true,
            "searchable": true,
            "user_searchable": true,
            "defaultvalue": "string",
            "ordervaluesalphanumerically": true,
            "defaultvalue_lookup": "string",
            "values": [
              {
                "lookupid": 0,
                "id": 0,
                "name": "string",
                "value2": "string",
                "value2_bool": true,
                "value3": "string",
                "value3_bool": true,
                "value4": "string",
                "value4_bool": true,
                "value5": "string",
                "value5_bool": true,
                "value6": "string",
                "value6_bool": true,
                "rates": [
                  {
                    "id": 0,
                    "area": 0,
                    "charge_id": 0,
                    "startdate": "2019-08-02T14:35:57.042Z",
                    "rate": 0,
                    "org": 0,
                    "minimum": 0,
                    "increment": 0,
                    "oohmultiplier": 0,
                    "holidaymultiplier": 0,
                    "weekendmultiplier": 0,
                    "surcharge": true,
                    "round": 0,
                    "current": true,
                    "_warning": "string"
                  }
                ],
                "_warning": "string"
              }
            ],
            "new_values": "string",
            "variable_name": "string",
            "faults_field_name": "string",
            "actions_field_name": "string",
            "table_info": {
              "id": 0,
              "name": "string",
              "linkto_table_id": 0,
              "note": "string",
              "fields": [
                {}
              ],
              "_warning": "string"
            },
            "client_restrictions": [
              {
                "id": 0,
                "client_id": 0,
                "client_name": "string",
                "field_id": 0
              }
            ],
            "_warning": "string"
          },
          "visibility_conditions": [
            {
              "id": 0,
              "tickettype_id": 0,
              "field_id": 0,
              "lookup_field_id": 0,
              "lookup_value_id": 0,
              "lookup_value": "string",
              "_warning": "string"
            }
          ],
          "value_restrictions": [
            {
              "id": 0,
              "tickettype_id": 0,
              "field_id": 0,
              "value_id": 0,
              "value_name": "string",
              "_warning": "string"
            }
          ],
          "group": {
            "id": 0,
            "header": "string",
            "name": "string",
            "fields": [
              {}
            ],
            "_warning": "string"
          },
          "_warning": "string"
        }
      ],
      "_warning": "string",
      "use": "string",
      "sequence": 0,
      "group_id": 0,
      "group_name": "string"
    }
  ]