PSAtera

1.1.2

endpoints/Tickets.ps1

function Get-AteraTickets {
  return New-GetRequest -Endpoint "/tickets"
}

function Get-AteraTicket {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID"
}

function Get-AteraTicketBillableDuration {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID/billableduration"
}

function Get-AteraTicketNonBillableDuration {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID/nonbillableduration"
}

function Get-AteraTicketWorkHours {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID/workhours"
}

function Get-AteraTicketWorkHoursList {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID/workhoursrecords"
}

function Get-AteraTicketComments {
  param(
    # ID of ticket to retrieve
    [int]$ID
  )
  return New-GetRequest -Endpoint "/tickets/$ID/comments"
}

function Get-AteraTicketsFiltered {
  param(
    # Get Open tickets
    [switch] $Open,
    # Get Pending tickets
    [switch] $Pending,
    # Get Resolved tickets
    [switch] $Resolved,
    # Get Closed tickets
    [switch] $Closed
  )

  return Get-AteraTickets | Where-Object {
    $included = $false
    if ($Open.IsPresent -and $_.TicketStatus -eq "Open") { $included = $true }
    if ($Pending.IsPresent -and $_.TicketStatus -eq "Pending") { $included = $true }
    if ($Resolved.IsPresent -and $_.TicketStatus -eq "Resolved") { $included = $true }
    if ($Closed.IsPresent -and $_.TicketStatus -eq "Closed") { $included = $true }
    return $included
  }
}