New-ICWorkgroup.ps1
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# AUTHOR : Pierrick Lozach #> function New-ICWorkgroup() # {{{2 { # Documentation {{{3 <# .SYNOPSIS Creates a new CIC workgroup .DESCRIPTION Creates a new CIC workgroup .PARAMETER ICSession The Interaction Center Session .PARAMETER ICWorkgroup The Interaction Center Workgroup Identifier .PARAMETER Extension The Interaction Center Workgroup Extension .PARAMETER Members The Interaction Center Workgroup Members #> # }}}3 [CmdletBinding()] Param( [Parameter(Mandatory=$true)] [Alias("Session", "Id")] [ININ.ICSession] $ICSession, [Parameter(Mandatory=$true)] [Alias("Workgroup")] [string] $ICWorkgroup, [Parameter(Mandatory=$false)] [string] $Extension, [Parameter(Mandatory=$false)] [string[]] $Members, [Parameter(Mandatory=$false)] [boolean] $HasQueue, [Parameter(Mandatory=$false)] [string] $QueueType, [Parameter(Mandatory=$false)] [boolean] $IsActive ) $workgroupExists = Get-ICWorkgroup $ICSession -ICWorkgroup $ICWorkgroup if (-not ([string]::IsNullOrEmpty($workgroupExists))) { return } # Parameter validation if (!$PSBoundParameters.ContainsKey('IsActive')) { $IsActive = $True } if (!$PSBoundParameters.ContainsKey('HasQueue')) { $HasQueue = $True } # Queue Type $QueueTypeInt = 5 # Default is ACD switch($QueueType.ToLower()) { "none" { $QueueTypeInt = 0 } "custom" { $QueueTypeInt = 1 } "groupring" { $QueueTypeInt = 2 } "sequential" { $QueueTypeInt = 3 } "roundrobin" { $QueueTypeInt = 4 } "acd" { $QueueTypeInt = 5 } # No need to add this but oh well... } if (!$PSBoundParameters.ContainsKey('QueueType')) { $QueueType = "ACD" } $headers = @{ "Accept-Language" = $ICSession.language; "ININ-ICWS-CSRF-Token" = $ICSession.token; } $body = ConvertTo-Json(@{ "configurationId" = New-IcConfigurationId $ICWorkgroup "extension" = $Extension "hasQueue" = $HasQueue "queueType" = 5 "isActive" = $IsActive "members" = if ([string]::IsNullOrEmpty($Members)) { $null } else {@( $Members | foreach { New-ICConfigurationId $_ } )} }) $response = Invoke-RestMethod -Uri "$($ICsession.baseURL)/$($ICSession.id)/configuration/workgroups" -Body $body -Method Post -Headers $headers -WebSession $ICSession.webSession -ErrorAction Stop Write-Output $response | Format-Table [PSCustomObject] $response } # }}}2 |