.dev/Defects.json

 
FormattedID : DE20990
Name : Support - SRE - QQCatalyst - Case #2698931: Text - Replying to Text from Texting Tab Defaults to Primary Contact Number
Description : <p>Issue: Clicking on the phone number in the left column of the text messages tab links to the incorrect phone number (only links to primary contact number).</p>
 
 <p>&nbsp;</p>
 
 <p>Server: sql07.quickfileserver.com</p>
 
 <p>Db: QQCatalyst_QQ014972</p>
 
 <p>Schema: QQ014972</p>
 
 <p>Main QqId: QQ014972</p>
 
 <p>&nbsp;</p>
 
 <p>Login: david@insuranceinckc.com</p>
 
 <p>&nbsp;</p>
 
 <p>Browser: All</p>
 
 <p>&nbsp;</p>
 
 <p>Steps to Recreate:</p>
 
 <p>Navigate to https://app.qqcatalyst.com/Contacts/Customer/Details/33426#tabs=TextMessages</p>
 
 <p>Navigate to messages on date <strong><span style="font-family:Courier New,Courier,monospace">01/22/2020 03:45:37 PM</span></strong></p>
 
 <p>Click to reply to a text with the (628) area code</p>
 
 <p>See 816 674 4624 come up as the receiving number</p>
 
 <p>&nbsp;</p>
 
 <p>Troubleshooting Steps Taken:</p>
 
 <p>Cleared Cache</p>
 
 <p>Multiple Browsers</p>
 
 <p>Reproduced with Impersonate Tool</p>
 
c_ApprovedProject : QQCatalyst
c_FoundinVersion : 
c_VerifiedinVersion : 
c_Impact : Medium
c_Likelihood : Few Customers
Priority : P3 - Normal
c_Product : QQ
c_Activity : Maintenance
c_Workaround : No
Environment : Production
SalesforceCaseNumber : 2698931
Severity : 3 - Medium
State : Closed
Project : @{_rallyAPIMajor=2; _rallyAPIMinor=0; _ref=https://rally1.rallydev.com/slm/webservice/v2.0/project/272555500736; _refObjectUUID=5fd04763-5443-459a-bb91-9a06f3889f54; _refObjectName=Site Reliability Engineering; _type=Project}
DefectSuites : @{_rallyAPIMajor=2; _rallyAPIMinor=0; _ref=https://rally1.rallydev.com/slm/webservice/v2.0/Defect/515305406484/DefectSuites; _type=DefectSuite; Count=2}
Expedite : False
DisplayColor : #f9a814
 
FormattedID : DE25963
Name : DS2820 - DEV - Support - QQCatalyst - Case #2698931: Text - Replying to Text from Texting Tab Defaults to Primary Contact Number
Description : <p>Issue: Clicking on the phone number in left column of the text messages tab links to the incorrect phone number (only links to primary contact number).</p>
 
 <p>&nbsp;</p>
 
 <p>Server: sql07.quickfileserver.com</p>
 
 <p>Db: QQCatalyst_QQ014972</p>
 
 <p>Schema: QQ014972</p>
 
 <p>Main QqId: QQ014972</p>
 
 <p>&nbsp;</p>
 
 <p>Login: David@InsuranceIncKC.com (case sensitive)</p>
 
 <p>&nbsp;</p>
 
 <p>Browser: All</p>
 
 <p>&nbsp;</p>
 
 <p>Steps to Recreate:</p>
 
 <p>Navigate to https://app.qqcatalyst.com/Contacts/Customer/Details/33426#tabs=TextMessages</p>
 
 <p>Navigate to messages on date <strong><span style="font-family:Courier New,Courier,monospace">01/22/2020 03:45:37 PM</span></strong></p>
 
 <p>Click to reply to a text with the (628) area code</p>
 
 <p>See 816 674 4624 come up as receiving number</p>
 
 <p>&nbsp;</p>
 
 <p>Troubleshooting Steps Taken:</p>
 
 <p>Cleared Cache</p>
 
 <p>Multiple Browsers</p>
 
 <p>Reproduced with Impersonate Tool</p>
 
c_ApprovedProject : Not Applicable
c_FoundinVersion : 
c_VerifiedinVersion : 
c_Impact : Medium
c_Likelihood : Few Customers
Priority : P3 - Normal
c_Product : QQ
c_Activity : Maintenance
c_Workaround : No
Environment : Production
SalesforceCaseNumber : 2698931
Severity : 3 - Medium
State : Submitted
Project : @{_rallyAPIMajor=2; _rallyAPIMinor=0; _ref=https://rally1.rallydev.com/slm/webservice/v2.0/project/214123944588; _refObjectUUID=6f4ebc19-ae32-43ce-a400-e0a984e5d517; _refObjectName=QQ; _type=Project}
DefectSuites : @{_rallyAPIMajor=2; _rallyAPIMinor=0; _ref=https://rally1.rallydev.com/slm/webservice/v2.0/Defect/611077175145/DefectSuites; _type=DefectSuite; Count=1}
Expedite : False
DisplayColor : #f9a814