Public/Add-ServiceNowAttachment.ps1
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Function Add-ServiceNowAttachment { <# .SYNOPSIS Attaches a file to an existing ticket. .DESCRIPTION Attaches a file to an existing ticket. .PARAMETER Number ServiceNow ticket number .PARAMETER Table ServiceNow ticket table name .PARAMETER File A valid path to the file to attach .EXAMPLE Add-ServiceNowAttachment -Number $Number -Table $Table -File .\File01.txt, .\File02.txt Upload one or more files to a ServiceNow ticket by specifing the number and table .EXAMPLE Add-ServiceNowAttachment -Number $Number -Table $Table -File .\File01.txt -ContentType 'text/plain' Upload a file and specify the MIME type (content type). Should only be required if the function cannot automatically determine the type. .EXAMPLE Add-ServiceNowAttachment -Number $Number -Table $Table -File .\File01.txt -PassThru Upload a file and receive back the file details. .OUTPUTS System.Management.Automation.PSCustomObject .NOTES #> [System.Diagnostics.CodeAnalysis.SuppressMessage('PSAvoidUsingConvertToSecureStringWithPlainText','')] [System.Diagnostics.CodeAnalysis.SuppressMessage('PSAvoidGlobalVars','')] [OutputType([PSCustomObject[]])] [CmdletBinding(DefaultParameterSetName,SupportsShouldProcess=$true)] Param( # Object number [Parameter(Mandatory=$true)] [string]$Number, # Table containing the entry [Parameter(Mandatory=$true)] [string]$Table, # Filter results by file name [parameter(Mandatory=$true)] [ValidateScript({ Test-Path $_ })] [string[]]$File, # Content (MIME) type - if not automatically determined [Parameter(Mandatory=$false)] [string]$ContentType, # Credential used to authenticate to ServiceNow [Parameter(ParameterSetName='SpecifyConnectionFields', Mandatory=$true)] [ValidateNotNullOrEmpty()] [Alias('ServiceNowCredential')] [PSCredential]$Credential, # The URL for the ServiceNow instance being used [Parameter(ParameterSetName='SpecifyConnectionFields', Mandatory=$true)] [ValidateScript({Test-ServiceNowURL -Url $_})] [ValidateNotNullOrEmpty()] [Alias('Url')] [string]$ServiceNowURL, # Azure Automation Connection object containing username, password, and URL for the ServiceNow instance [Parameter(ParameterSetName='UseConnectionObject', Mandatory=$true)] [ValidateNotNullOrEmpty()] [Hashtable]$Connection, # Allow the results to be shown [Parameter()] [switch]$PassThru ) begin {} process { Try { # Use the number and table to determine the sys_id $getServiceNowTableEntry = @{ Table = $Table MatchExact = @{number = $number} ErrorAction = 'Stop' } # Update the Table Splat if an applicable parameter set name is in use Switch ($PSCmdlet.ParameterSetName) { 'SpecifyConnectionFields' { $getServiceNowTableEntry.Add('Credential', $Credential) $getServiceNowTableEntry.Add('ServiceNowURL', $ServiceNowURL) break } 'UseConnectionObject' { $getServiceNowTableEntry.Add('Connection', $Connection) break } Default { If (-not (Test-ServiceNowAuthIsSet)) { Throw "Exception: You must do one of the following to authenticate: `n 1. Call the Set-ServiceNowAuth cmdlet `n 2. Pass in an Azure Automation connection object `n 3. Pass in an endpoint and credential" } } } $TableSysID = Get-ServiceNowTableEntry @getServiceNowTableEntry | Select-Object -Expand sys_id # Process credential steps based on parameter set name Switch ($PSCmdlet.ParameterSetName) { 'SpecifyConnectionFields' { $ApiUrl = 'https://' + $ServiceNowURL + '/api/now/v1/attachment' break } 'UseConnectionObject' { $SecurePassword = ConvertTo-SecureString $Connection.Password -AsPlainText -Force $Credential = New-Object System.Management.Automation.PSCredential ($Connection.Username, $SecurePassword) $ApiUrl = 'https://' + $Connection.ServiceNowUri + '/api/now/v1/attachment' break } Default { If ((Test-ServiceNowAuthIsSet)) { $Credential = $Global:ServiceNowCredentials $ApiUrl = $Global:ServiceNowRESTURL + '/attachment' } Else { Throw "Exception: You must do one of the following to authenticate: `n 1. Call the Set-ServiceNowAuth cmdlet `n 2. Pass in an Azure Automation connection object `n 3. Pass in an endpoint and credential" } } } ForEach ($Object in $File) { $FileData = Get-ChildItem $Object -ErrorAction Stop If (-not $ContentType) { Add-Type -AssemblyName 'System.Web' $ContentType = [System.Web.MimeMapping]::GetMimeMapping($FileData.FullName) } # POST: https://instance.service-now.com/api/now/attachment/file?table_name=incident&table_sys_id=d71f7935c0a8016700802b64c67c11c6&file_name=Issue_screenshot $Uri = "{0}/file?table_name={1}&table_sys_id={2}&file_name={3}" -f $ApiUrl,$Table,$TableSysID,$FileData.Name $invokeRestMethodSplat = @{ Uri = $Uri Headers = @{'Content-Type' = $ContentType} Method = 'POST' InFile = $FileData.FullName Credential = $Credential } If ($PSCmdlet.ShouldProcess($Uri,$MyInvocation.MyCommand)) { $Result = (Invoke-RestMethod @invokeRestMethodSplat).Result If ($PassThru) { $Result | Update-ServiceNowDateTimeField } } } } Catch { Write-Error $PSItem } } end {} } |