dist/test-windowsupdatehealth_log2.txt
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Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved. Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows PS C:\WINDOWS\system32> install-module windowsupdatetools -allowclobber -force; import-module windowsupdatetools; test-w indowsupdatehealth [2025-12-19 10:27:25] [Info] === Windows Update Health Assessment Started === [2025-12-19 10:27:25] [Info] Version: 1.5.100 [2025-12-19 10:27:25] [Info] Parameters: OutputPath=C:\Windows\Temp, SkipSetupDiag=False, SkipLogAnalysis=False, SkipTro ubleshooter=False, SkipDetailedEventLogs=False, SkipServicesCheck=False, SkipComponentStoreCheck=False, SkipPendingUpdat esCheck=False [2025-12-19 10:27:26] [Info] Collecting comprehensive system information [2025-12-19 10:28:23] [Info] System: Dell Inc. Inspiron 15 3520 [2025-12-19 10:28:23] [Info] OS: Microsoft Windows 11 Business Build 26200.7309 (25H2) [2025-12-19 10:28:23] [Info] RAM: 15.69 GB, Disk Free: 784.89 GB (84.2%) [2025-12-19 10:28:23] [Info] Uptime: 334.7 hours, Domain: Workgroup WARNING: Pending reboot detected [2025-12-19 10:28:23] [Info] System information collected successfully [2025-12-19 10:28:23] [Info] Analyzing Windows Update services [2025-12-19 10:28:23] [Info] Checking service: Windows Update (wuauserv) [2025-12-19 10:28:24] [Info] Status: Stopped, StartType: Manual, Issues: 1 [2025-12-19 10:28:24] [Info] Checking service: Background Intelligent Transfer Service (BITS) [2025-12-19 10:28:27] [Info] Status: Running, StartType: Auto, Issues: 1 [2025-12-19 10:28:27] [Info] Checking service: Cryptographic Services (cryptsvc) [2025-12-19 10:28:31] [Info] Status: Running, StartType: Auto, Issues: 0 [2025-12-19 10:28:31] [Info] Checking service: Windows Installer (msiserver) [2025-12-19 10:28:32] [Info] Status: Stopped, StartType: Manual, Issues: 0 [2025-12-19 10:28:33] [Info] Checking service: Windows Modules Installer (TrustedInstaller) [2025-12-19 10:28:34] [Info] Status: Stopped, StartType: Manual, Issues: 0 [2025-12-19 10:28:34] [Info] Checking service: Themes (Themes) [2025-12-19 10:28:35] [Info] Status: Running, StartType: Auto, Issues: 0 [2025-12-19 10:28:35] [Info] Checking service: Application Identity (AppIDSvc) [2025-12-19 10:28:35] [Info] Status: Running, StartType: Manual, Issues: 0 [2025-12-19 10:28:35] [Info] Performing additional Windows Update system checks... [2025-12-19 10:28:35] [Info] Windows Update Medic Service found: Stopped [2025-12-19 10:28:35] [Info] Service analysis complete: [2025-12-19 10:28:35] [Info] Total services checked: 7 [2025-12-19 10:28:35] [Info] Critical services down: 0 [2025-12-19 10:28:35] [Info] Non-critical services down: 0 [2025-12-19 10:28:35] [Info] Services with issues: 0 [2025-12-19 10:28:35] [Info] Overall healthy: False [2025-12-19 10:28:36] [Info] Checking for pending Windows Updates [2025-12-19 10:28:37] [Info] Searching for pending updates... [2025-12-19 10:29:06] [Info] Found 2 pending updates [2025-12-19 10:29:07] [Info] Update: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Versio n 1.443.214.0) - Current Channel (Broad) [2025-12-19 10:29:07] [Info] Size: 1622.3 MB, Status: Not Downloaded (0%), Importance: Important [2025-12-19 10:29:07] [Info] State: Pending Download [2025-12-19 10:29:07] [Info] Previous attempts: 181, Last: 12/19/2025 13:35:40 - Succeeded [2025-12-19 10:29:07] [Info] Update: 2025-12 Security Update (KB5072033) (26200.7462) [2025-12-19 10:29:07] [Info] Size: 91172.0 MB, Status: Downloading (~50%), Importance: Important [2025-12-19 10:29:07] [Info] State: Downloading [2025-12-19 10:29:07] [Info] Reboot required after installation [2025-12-19 10:29:07] [Info] Debug: downloadedCount=0, importantCount=2, rebootRequiredCount=1 [2025-12-19 10:29:07] [Info] Debug: First update IsDownloaded=False, Importance=Important, RebootRequired=False [2025-12-19 10:29:07] [Info] Pending updates summary: [2025-12-19 10:29:07] [Info] Total updates: 2 [2025-12-19 10:29:07] [Info] Total size: 92794.3 MB [2025-12-19 10:29:07] [Info] Pending download: 1 [2025-12-19 10:29:07] [Info] Downloading: 1 [2025-12-19 10:29:07] [Info] Ready to install: 0 [2025-12-19 10:29:07] [Info] Important/Critical: 2 [2025-12-19 10:29:07] [Info] Requiring reboot: 1 WARNING: updates have partial downloads (may indicate download issues) [2025-12-19 10:29:08] [Info] Found 2 pending updates [2025-12-19 10:29:08] [Info] Analyzing Windows Update history for last 30 days [2025-12-19 10:29:08] [Info] Retrieving Windows Update history... [2025-12-19 10:29:08] [Info] Found 100 update history entries [2025-12-19 10:29:08] [Info] Update history analysis completed: [2025-12-19 10:29:08] [Info] Total updates: 100 [2025-12-19 10:29:08] [Info] Successful: 89 [2025-12-19 10:29:08] [Info] Failed: 11 [2025-12-19 10:29:08] [Info] Aborted: 0 [2025-12-19 10:29:08] [Info] With errors: 0 [2025-12-19 10:29:08] [Info] Success rate: 89% [2025-12-19 10:29:08] [Info] Last successful update: 2025-12-19 13:35:40 (0 days ago) [2025-12-19 10:29:08] [Info] Update history issues: WARNING: - High number of failed updates (11) indicates persistent issues [2025-12-19 10:29:09] [Info] Analyzing Windows Update events from last 30 days [2025-12-19 10:29:16] [Info] Found 43 events across logs: WUClient-Operational: 11, System: 32 [2025-12-19 10:29:16] [Info] Analyzing 43 relevant events for patterns... [2025-12-19 10:29:17] [Info] Event log analysis summary: [2025-12-19 10:29:17] [Info] Total relevant events: 43 [2025-12-19 10:29:17] [Info] Critical: 0, Errors: 42, Warnings: 1 [2025-12-19 10:29:17] [Info] Update attempts: 42, Successful: 0, Failed: 16 [2025-12-19 10:29:17] [Info] Top error codes: [2025-12-19 10:29:17] [Info] 0xC00000BB (26x): Unknown error code [2025-12-19 10:29:17] [Info] 0x80073D02 (5x): ERROR_PACKAGE_IN_USE - Package install failed; resources currently in use [2025-12-19 10:29:17] [Info] 0x80072AF9 (1x): WSAHOST_NOT_FOUND - Host not found (DNS couldnt resolve the server nam e) [2025-12-19 10:29:17] [Info] Last successful update: Not found in analysis period [2025-12-19 10:29:17] [Info] Last failed update: 2025-12-18 13:04 (0.9 days ago) [2025-12-19 10:29:17] [Info] Common failure patterns: [2025-12-19 10:29:17] [Info] 26x: The hardware real-time clock was not queried because evaluat... [2025-12-19 10:29:17] [Info] 11x: Windows Update failed to download an update. [2025-12-19 10:29:17] [Info] Issues identified: WARNING: - High number of error events (42) may indicate persistent issues WARNING: - More failed updates (16) than successful ones (0) [2025-12-19 10:29:17] [Info] Testing Component Store health [2025-12-19 10:29:17] [Info] Running DISM CheckHealth... [2025-12-19 10:29:18] [Info] DISM CheckHealth exit code: 0 WARNING: Component store corruption detected by CheckHealth [2025-12-19 10:29:18] [Info] Running DISM ScanHealth for thorough analysis... [2025-12-19 10:37:18] [Info] DISM ScanHealth exit code: 0 [2025-12-19 10:37:18] [Info] DISM ScanHealth passed - no corruption detected [2025-12-19 10:37:18] [Info] ScanHealth passed - clearing CheckHealth false positive [2025-12-19 10:37:19] [Info] DISM reports component store is healthy - skipping CBS.log analysis [2025-12-19 10:37:19] [Info] Component Store health test completed: [2025-12-19 10:37:19] [Info] Corruption detected: False [2025-12-19 10:37:19] [Info] Health check passed: True [2025-12-19 10:37:19] [Info] Scan health passed: True [2025-12-19 10:37:19] [Info] CBS log issues: 0 [2025-12-19 10:37:19] [Info] Total issues found: 0 [2025-12-19 10:37:19] [Info] Analyzing Windows Update configuration [2025-12-19 10:37:19] [Info] Device is MDM enrolled (Intune managed) [2025-12-19 10:37:19] [Info] Checking for third-party RMM patch management... [2025-12-19 10:37:19] [Info] Third-party RMM detected: NinjaRMM/NinjaOne (service: NinjaRMMAgent) [2025-12-19 10:37:19] [Info] Note: Checking if RMM is managing patches (NoAutoUpdate registry)... [2025-12-19 10:37:19] [Info] Checking WSUS configuration... [2025-12-19 10:37:19] [Info] Found AutoUpdate registry configuration at: HKLM:\SOFTWARE\Policies\Microsoft\Windows\Windo wsUpdate\AU [2025-12-19 10:37:19] [Info] Registry: NoAutoUpdate = 1 [2025-12-19 10:37:19] [Info] Registry: AUOptions = 1 [2025-12-19 10:37:19] [Info] Auto-update disabled by NinjaRMM/NinjaOne - RMM is managing patches [2025-12-19 10:37:19] [Info] Auto Update Policy: AUOptions=1 (Disabled - Never check for updates) [2025-12-19 10:37:19] [Info] Found WindowsUpdate registry configuration at: HKLM:\SOFTWARE\Policies\Microsoft\Windows\Wi ndowsUpdate [2025-12-19 10:37:19] [Info] Checking Windows Update for Business / Intune Update Ring configuration... [2025-12-19 10:37:19] [Info] MDM Update Ring: Quality Updates (Security/Cumulative) = NOT ENROLLED (Provider: Intune) [2025-12-19 10:37:19] [Info] MDM Update Ring: Driver Updates = NOT ENROLLED (Provider: Intune) [2025-12-19 10:37:19] [Info] MDM Update Ring: Feature Updates (Version Upgrades) = NOT ENROLLED (Provider: Intune) [2025-12-19 10:37:19] [Info] Device updates managed by NinjaRMM/NinjaOne (quality and feature updates) [2025-12-19 10:37:19] [Info] MDM Setting: AllowRebootlessUpdates = 0 [2025-12-19 10:37:19] [Info] Checking Windows 11 24H2 compatibility... [2025-12-19 10:37:20] [Info] Checking for additional configuration issues... [2025-12-19 10:37:20] [Info] Windows Update configuration analysis completed: [2025-12-19 10:37:20] [Info] Update Source: Windows Update [2025-12-19 10:37:20] [Info] Policy Source: MDM/Intune [2025-12-19 10:37:20] [Info] WSUS Configured: False [2025-12-19 10:37:20] [Info] Auto Update Enabled: False WARNING: Update Policy: Disabled - Never check for updates [2025-12-19 10:37:20] [Info] WUfB Configured: False [2025-12-19 10:37:20] [Info] Patch Management: NinjaRMM/NinjaOne [2025-12-19 10:37:20] [Info] Windows 11 24H2 Compatible: True [2025-12-19 10:37:20] [Info] Configuration Issues: 1 [2025-12-19 10:37:20] [Info] Configuration issues found: WARNING: - [Info] Windows auto-update disabled - managed by NinjaRMM/NinjaOne [2025-12-19 10:37:20] [Info] Remediation: No action needed - patches are managed by NinjaRMM/NinjaOne. Verify patch policies in RMM console. [2025-12-19 10:37:20] [Info] Starting SetupDiag analysis [2025-12-19 10:37:20] [Info] .NET Framework Version: 4.8 [2025-12-19 10:37:20] [Info] Checking Windows Setup log availability for SetupDiag analysis [2025-12-19 10:37:20] [Info] Found 3 log files in: C:\WINDOWS\Panther [2025-12-19 10:37:20] [Info] 3 recent logs (< 90 days old) [2025-12-19 10:37:20] [Info] Found 2 log files in: C:\WINDOWS\Panther\UnattendGC [2025-12-19 10:37:20] [Info] 2 recent logs (< 90 days old) [2025-12-19 10:37:20] [Info] Found 1 log files in: C:\WINDOWS\inf\setupapi.dev.log [2025-12-19 10:37:20] [Info] 1 recent logs (< 90 days old) [2025-12-19 10:37:20] [Info] Found 3 log files in: C:\WINDOWS\logs\CBS [2025-12-19 10:37:20] [Info] 3 recent logs (< 90 days old) [2025-12-19 10:37:20] [Info] Attempting to download SetupDiag from: https://go.microsoft.com/fwlink/?linkid=870142 [2025-12-19 10:37:21] [Info] SetupDiag downloaded successfully (786 KB) [2025-12-19 10:37:21] [Info] SetupDiag path validated: C:\Windows\Temp\SetupDiag.exe [2025-12-19 10:37:21] [Info] Running SetupDiag with output: C:\Windows\Temp\SetupDiagResults-20251219-103721.json [2025-12-19 10:37:21] [Info] SetupDiag arguments: /Output:C:\Windows\Temp\SetupDiagResults-20251219-103721.json /Format: json /ZipLogs:False [2025-12-19 10:37:21] [Info] Starting SetupDiag execution at 10:37:21 - this may take several minutes [2025-12-19 10:40:41] [Info] SetupDiag completed in 03:19 with exit code: 0 [2025-12-19 10:40:41] [Info] SetupDiag completed successfully [2025-12-19 10:40:41] [Info] Parsing SetupDiag results from: C:\Windows\Temp\SetupDiagResults-20251219-103721.json [2025-12-19 10:40:41] [Info] SetupDiag System Info - Host: 10.0.26100, Target: 10.0.26100.1591 (ge_release_svc_prod3.240 820-2119) [2025-12-19 10:40:41] [Info] SetupDiag detected 2 failure(s) [2025-12-19 10:40:41] [Info] Enhancing SetupDiag results with direct log analysis... [2025-12-19 10:40:41] [Info] Starting direct Windows Setup log analysis [2025-12-19 10:40:41] [Info] Auto-detected setup logs at: C:\Windows\Panther [2025-12-19 10:40:41] [Info] Analyzing setuperr.log for critical error patterns... WARNING: Detected: Registry permission/access denied errors (0x00000005) [2025-12-19 10:40:41] [Info] Matches found: 2 [2025-12-19 10:40:41] [Info] Remediation: Fix registry permissions and TrustedInstaller ownership WARNING: Detected: Appraiser compatibility database corruption (TAGREF array insufficient) [2025-12-19 10:40:41] [Info] Matches found: 1 [2025-12-19 10:40:41] [Info] Remediation: Reset Windows Appraiser compatibility database WARNING: Detected: Dynamic Updates configuration failure (0x80070057) [2025-12-19 10:40:41] [Info] Matches found: 1 [2025-12-19 10:40:41] [Info] Remediation: Fix Dynamic Updates configuration and add registry fixes [2025-12-19 10:40:41] [Info] Analyzing ScanResult.xml for compatibility blocks... WARNING: Found blocking driver flagged as unsigned: oem162.inf - Verifying actual signature status... [2025-12-19 10:40:42] [Info] Resolving driver details for: oem162.inf [2025-12-19 10:40:43] [Info] Driver signature analysis for oem162.inf: Signer='Microsoft Windows Hardware Compatibility Publisher', Considered signed: True [2025-12-19 10:40:43] [Info] Successfully resolved oem162.inf via pnputil [2025-12-19 10:40:43] [Info] Provider: SAMSUNG Electronics Co., Ltd., Class: USB [2025-12-19 10:40:43] [Info] Signature: True by 'Microsoft Windows Hardware Compatibility Publisher' [2025-12-19 10:40:43] [Info] Authenticode verification for oem162.inf: Status=Valid, Signer='CN=Microsoft Windows Hardwa re Compatibility Publisher, O=Microsoft Corporation, L=Redmond, S=Washington, C=US' [2025-12-19 10:40:43] [Info] Enhanced oem162.inf with INF file details [2025-12-19 10:40:43] [Info] Driver resolution complete for oem162.inf: [2025-12-19 10:40:43] [Info] Original Name: ss_conn_usb_driver2.inf [2025-12-19 10:40:43] [Info] Provider: SAMSUNG Electronics Co., Ltd. [2025-12-19 10:40:43] [Info] Class: USB [2025-12-19 10:40:43] [Info] Version: 2.21.0.0 [2025-12-19 10:40:43] [Info] Date: 09/23/2024 [2025-12-19 10:40:43] [Info] Signed: True [2025-12-19 10:40:43] [Info] Signer: Microsoft Windows Hardware Compatibility Publisher [2025-12-19 10:40:43] [Info] Device Descriptions: 0 [2025-12-19 10:40:43] [Info] Hardware IDs: 0 [2025-12-19 10:40:43] [Info] Associated Devices: 0 WARNING: SIGNATURE DISCREPANCY: Setup logs incorrectly flagged oem162.inf as unsigned [2025-12-19 10:40:43] [Info] Actual signature status: SIGNED by Microsoft Windows Hardware Compatibility Publisher [2025-12-19 10:40:43] [Info] This appears to be a Windows Setup compatibility scanner false positive [2025-12-19 10:40:43] [Info] Resolved as: USB driver from SAMSUNG Electronics Co., Ltd. [2025-12-19 10:40:43] [Info] Signature status: SIGNED (Setup log false positive), Associated devices: 0 [2025-12-19 10:40:43] [Info] Analyzing diagwrn.xml for software conflicts... [2025-12-19 10:40:43] [Info] Cleaning up phantom reference: Intel Driver Support Assistant WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus WARNING: Software conflict detected: McAfee antivirus [2025-12-19 10:40:43] [Info] Cleaning up phantom reference: FolderLock file encryption software [2025-12-19 10:40:44] [Info] Checking diagerr.xml for additional error details... [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CDeploymentSession::IsRangeRequestSupported(4644): Resul t = 0x80040154 [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: IsRangeRequestSupported failed with: [80040154 [Error,Fa cility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CDlpActionImpl<class CDlpErrorImpl<class CDlpObjec tInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1282): Result = 0xC1800104 [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CDlpTask::CheckUserInterruptEx(3094): Result = 0x800704D 3 [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CDlpTask::CheckUserInterrupt(3147): Result = 0x800704D3 [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CSetupManager::ExecuteInstallMode(1055): Result = 0x8007 05BB [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CSetupManager::ExecuteDownlevelMode(609): Result = 0x800 705BB [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CSetupManager::Execute(345): Result = 0x800705BB [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: CSetupHost::Execute(517): Result = 0x800705BB [2025-12-19 10:40:44] [Info] Additional error from diagerr.xml: Windows::Compat::Appraiser::RegistryMarkerOutputter::Ini tializeIndicatorsToRemoveDuplicates (465): Failed to find list table of indicators to remove duplicates, swallowing: [ 0x80070490]. [2025-12-19 10:40:44] [Info] Direct log analysis completed: [2025-12-19 10:40:44] [Info] Critical errors found: 3 [2025-12-19 10:40:44] [Info] Blocking items: 1 [2025-12-19 10:40:44] [Info] Blocking drivers resolved: 1 [2025-12-19 10:40:44] [Info] Software conflicts: 8 [2025-12-19 10:40:44] [Info] Targeted remediation functions: 4 [2025-12-19 10:40:44] [Info] Blocking drivers summary: [2025-12-19 10:40:44] [Info] oem162.inf: USB by SAMSUNG Electronics Co., Ltd. (Signed: True) [2025-12-19 10:40:44] [Info] Enhanced SetupDiag with 1 detailed driver analyses [2025-12-19 10:40:44] [Info] SetupDiag analysis completed - found 2 failure(s) [2025-12-19 10:40:44] [Info] Failure reasons identified: WARNING: - SetupDiag reports successful upgrade found. WARNING: - This appears to be a successful update as the last operation was: OOBEBoot and the result was: success [2025-12-19 10:40:44] [Info] SetupDiag analysis completed successfully [2025-12-19 10:40:44] [Info] SetupDiag detected 2 upgrade failure(s) [2025-12-19 10:40:44] [Info] Running Windows Update troubleshooter... [2025-12-19 10:40:46] [Info] Found Windows Update troubleshooting pack [2025-12-19 10:41:07] [Info] Windows Update troubleshooter completed [2025-12-19 10:41:07] [Info] === ASSESSMENT SUMMARY === [2025-12-19 10:41:07] [Info] Issues Found: True [2025-12-19 10:41:07] [Info] Critical Issues: 1 [2025-12-19 10:41:07] [Info] Warnings: 3 [2025-12-19 10:41:07] [Info] Assessment Errors: 0 [2025-12-19 10:41:07] [Info] ISSUES DETECTED: [2025-12-19 10:41:07] [Info] PendingUpdates: 2 pending updates found WARNING: UpdateHistory: 11 failed updates in recent history WARNING: EventLogs: High number of error events (42) in recent logs [2025-12-19 10:41:07] [Info] Configuration: Windows auto-update disabled - managed by NinjaRMM/NinjaOne WARNING: SetupDiag: SetupDiag detected previous upgrade (now successful) ERROR: BlockingDriver: Blocking driver detected: USB driver (SAMSUNG Electronics Co., Ltd.) - oem162.inf - Setup logs incorrectly flagged as unsigned [2025-12-19 10:41:07] [Info] Log file saved to: C:\Windows\Temp\WU-HealthCheck-20251219-102725.log [2025-12-19 10:41:07] [Info] === Windows Update Assessment Completed === === Windows Update Assessment Results === Critical Issues: 1 Warnings: 3 Patch Management: Managed by: NinjaRMM/NinjaOne Remediation Recommendations: Critical Issues (1): - Setup Failures: Run 'Repair-WindowsUpdate -Comprehensive' - Blocking Drivers: Run 'Repair-WindowsUpdate -DriverCleanup' Warning Issues (3): - Event Log Errors: Review Windows Update history and consider 'Repair-WindowsUpdate -Comprehensive' General Recommendation: - For comprehensive repair: Run 'Repair-WindowsUpdate -Comprehensive' - This will address all detected issues systematically Log file: C:\Windows\Temp\WU-HealthCheck-20251219-102725.log PS C:\WINDOWS\system32> |