dist/test-windowsupdatehealth_log4.txt

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.
 
Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows
 
PS C:\WINDOWS\system32> install-module windowsupdatetools -allowclobber -force; import-module windowsupdatetools; test-w
indowsupdatehealth
install-module : The 'install-module' command was found in the module 'PowerShellGet', but the module could not be
loaded. For more information, run 'Import-Module PowerShellGet'.
At line:1 char:1
+ install-module windowsupdatetools -allowclobber -force; import-module ...
+ ~~~~~~~~~~~~~~
    + CategoryInfo : ObjectNotFound: (install-module:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CouldNotAutoloadMatchingModule
  
import-module : The specified module 'windowsupdatetools' was not loaded because no valid module file was found in any
module directory.
At line:1 char:57
+ ... etools -allowclobber -force; import-module windowsupdatetools; test-w ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : ResourceUnavailable: (windowsupdatetools:String) [Import-Module], FileNotFoundException
    + FullyQualifiedErrorId : Modules_ModuleNotFound,Microsoft.PowerShell.Commands.ImportModuleCommand
  
test-windowsupdatehealth : The term 'test-windowsupdatehealth' is not recognized as the name of a cmdlet, function,
script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is
correct and try again.
At line:1 char:91
+ ... er -force; import-module windowsupdatetools; test-windowsupdatehealth
+ ~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : ObjectNotFound: (test-windowsupdatehealth:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
  
PS C:\WINDOWS\system32> [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12
PS C:\WINDOWS\system32>
PS C:\WINDOWS\system32> # Manually import PowerShellGet
PS C:\WINDOWS\system32> Import-Module PowerShellGet -Force -ErrorAction SilentlyContinue
Import-Module : File C:\Program Files\WindowsPowerShell\Modules\PackageManagement\1.4.8.1\PackageManagement.psm1
cannot be loaded because running scripts is disabled on this system. For more information, see
about_Execution_Policies at https:/go.microsoft.com/fwlink/?LinkID=135170.
At line:1 char:1
+ Import-Module PowerShellGet -Force -ErrorAction SilentlyContinue
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : SecurityError: (:) [Import-Module], PSSecurityException
    + FullyQualifiedErrorId : UnauthorizedAccess,Microsoft.PowerShell.Commands.ImportModuleCommand
PS C:\WINDOWS\system32> set-executionpolicy unrestricted
PS C:\WINDOWS\system32> Import-Module PowerShellGet -Force -ErrorAction SilentlyContinue
PS C:\WINDOWS\system32> install-module windowsupdatetools -allowclobber -force; import-module windowsupdatetools; test-w
indowsupdatehealth
[2025-12-19 14:14:28] [Info] === Windows Update Health Assessment Started ===
[2025-12-19 14:14:28] [Info] Version: 1.5.102
[2025-12-19 14:14:28] [Info] Parameters: OutputPath=C:\Windows\Temp, SkipSetupDiag=False, SkipLogAnalysis=False, SkipTro
ubleshooter=False, SkipDetailedEventLogs=False, SkipServicesCheck=False, SkipComponentStoreCheck=False, SkipPendingUpdat
esCheck=False
[2025-12-19 14:14:28] [Info] Collecting comprehensive system information
[2025-12-19 14:14:47] [Info] System: HP HP EliteBook 845 14 inch G11 Notebook PC
[2025-12-19 14:14:47] [Info] OS: Microsoft Windows 11 Pro Build 26200.7309 (25H2)
[2025-12-19 14:14:47] [Info] RAM: 15.28 GB, Disk Free: 390.08 GB (82.1%)
[2025-12-19 14:14:47] [Info] Uptime: 353 hours, Domain: ctc.local
WARNING: Pending reboot detected
[2025-12-19 14:14:47] [Info] System information collected successfully
[2025-12-19 14:14:47] [Info] Analyzing Windows Update services
[2025-12-19 14:14:47] [Info] Checking service: Windows Update (wuauserv)
[2025-12-19 14:14:48] [Info] Status: Running, StartType: Manual, Issues: 1
[2025-12-19 14:14:48] [Info] Checking service: Background Intelligent Transfer Service (BITS)
[2025-12-19 14:14:53] [Info] Status: Stopped, StartType: Manual, Issues: 0
[2025-12-19 14:14:53] [Info] Checking service: Cryptographic Services (cryptsvc)
[2025-12-19 14:14:54] [Info] Status: Running, StartType: Auto, Issues: 0
[2025-12-19 14:14:54] [Info] Checking service: Windows Installer (msiserver)
[2025-12-19 14:14:54] [Info] Status: Stopped, StartType: Manual, Issues: 0
[2025-12-19 14:14:54] [Info] Checking service: Windows Modules Installer (TrustedInstaller)
[2025-12-19 14:14:55] [Info] Status: Stopped, StartType: Manual, Issues: 0
[2025-12-19 14:14:55] [Info] Checking service: Themes (Themes)
[2025-12-19 14:14:55] [Info] Status: Running, StartType: Auto, Issues: 0
[2025-12-19 14:14:55] [Info] Checking service: Application Identity (AppIDSvc)
[2025-12-19 14:14:55] [Info] Status: Stopped, StartType: Manual, Issues: 0
[2025-12-19 14:14:55] [Info] Performing additional Windows Update system checks...
[2025-12-19 14:14:55] [Info] Windows Update Medic Service found: Stopped
[2025-12-19 14:14:55] [Info] Service analysis complete:
[2025-12-19 14:14:55] [Info] Total services checked: 7
[2025-12-19 14:14:55] [Info] Critical services down: 0
[2025-12-19 14:14:55] [Info] Non-critical services down: 0
[2025-12-19 14:14:55] [Info] Services with issues: 0
[2025-12-19 14:14:55] [Info] Overall healthy: False
[2025-12-19 14:14:55] [Info] Checking for pending Windows Updates
[2025-12-19 14:14:55] [Info] Searching for pending updates...
[2025-12-19 14:15:04] [Info] Found 3 pending updates
[2025-12-19 14:15:04] [Info] Update: Advanced Micro Devices, Inc Driver Update (1.0.19.2)
[2025-12-19 14:15:04] [Info] Size: 0.1 MB, Status: Not Downloaded (0%), Importance: Optional
[2025-12-19 14:15:04] [Info] State: Pending Download
[2025-12-19 14:15:04] [Info] Reboot required after installation
[2025-12-19 14:15:04] [Info] Update: 2025-12 Security Update (KB5072033) (26200.7462)
[2025-12-19 14:15:04] [Info] Size: 91172.0 MB, Status: Downloading (~50%), Importance: Important
[2025-12-19 14:15:04] [Info] State: Downloading
[2025-12-19 14:15:04] [Info] Reboot required after installation
[2025-12-19 14:15:04] [Info] Update: Xerox Driver Update (9.99.13.0)
[2025-12-19 14:15:04] [Info] Size: 0.0 MB, Status: Not Downloaded (0%), Importance: Optional
[2025-12-19 14:15:04] [Info] State: Pending Download
[2025-12-19 14:15:04] [Info] Reboot required after installation
[2025-12-19 14:15:04] [Info] Debug: downloadedCount=0, importantCount=1, rebootRequiredCount=3
[2025-12-19 14:15:04] [Info] Debug: First update IsDownloaded=False, Importance=Optional, RebootRequired=True
[2025-12-19 14:15:04] [Info] Pending updates summary:
[2025-12-19 14:15:04] [Info] Total updates: 3
[2025-12-19 14:15:04] [Info] Total size: 91172.1 MB
[2025-12-19 14:15:04] [Info] Pending download: 2
[2025-12-19 14:15:04] [Info] Downloading: 1
[2025-12-19 14:15:04] [Info] Ready to install: 0
[2025-12-19 14:15:04] [Info] Important/Critical: 1
[2025-12-19 14:15:04] [Info] Requiring reboot: 3
WARNING: updates have partial downloads (may indicate download issues)
WARNING: SUSPICIOUS: KB5072033 reports 89.0 GB but should be ~3-5 GB
WARNING: This is often caused by stale Orchestrator registry after feature updates (UUP metadata issue)
WARNING: Recommendation: Run 'Repair-WindowsUpdate -ClearCache' to fix Orchestrator state and clear cache
[2025-12-19 14:15:04] [Info] Found 3 pending updates
[2025-12-19 14:15:04] [Info] Analyzing Windows Update history for last 30 days
[2025-12-19 14:15:04] [Info] Retrieving Windows Update history...
[2025-12-19 14:15:04] [Info] Found 100 update history entries
[2025-12-19 14:15:04] [Info] Update history analysis completed:
[2025-12-19 14:15:04] [Info] Total updates: 100
[2025-12-19 14:15:04] [Info] Successful: 78
[2025-12-19 14:15:04] [Info] Failed: 22
[2025-12-19 14:15:04] [Info] Aborted: 0
[2025-12-19 14:15:04] [Info] With errors: 0
[2025-12-19 14:15:04] [Info] Success rate: 78%
[2025-12-19 14:15:04] [Info] Last successful update: 2025-12-19 18:05:51 (0 days ago)
[2025-12-19 14:15:04] [Info] Update history issues:
WARNING: - High number of failed updates (22) indicates persistent issues
[2025-12-19 14:15:04] [Info] Analyzing Windows Update events from last 30 days
WARNING: Error accessing Application: The specified resource type cannot be found in the image file
[2025-12-19 14:15:05] [Info] Found 54 events across logs: WUClient-Operational: 53, System: 1
[2025-12-19 14:15:05] [Info] Analyzing 54 relevant events for patterns...
[2025-12-19 14:15:05] [Info] Event log analysis summary:
[2025-12-19 14:15:05] [Info] Total relevant events: 54
[2025-12-19 14:15:05] [Info] Critical: 0, Errors: 54, Warnings: 0
[2025-12-19 14:15:05] [Info] Update attempts: 48, Successful: 0, Failed: 54
[2025-12-19 14:15:05] [Info] Top error codes:
[2025-12-19 14:15:05] [Info] 0x80240438 (6x): WU_E_PT_ENDPOINT_UNREACHABLE - No route or network connectivity to the
 Windows Update endpoint
[2025-12-19 14:15:05] [Info] 0x80073D02 (1x): ERROR_PACKAGE_IN_USE - Package install failed; resources currently in
use
[2025-12-19 14:15:05] [Info] Last successful update: Not found in analysis period
[2025-12-19 14:15:05] [Info] Last failed update: 2025-12-18 01:08 (1.5 days ago)
[2025-12-19 14:15:05] [Info] Common failure patterns:
[2025-12-19 14:15:05] [Info] 47x: Windows Update failed to download an update.
[2025-12-19 14:15:05] [Info] 6x: Windows Update failed to check for updates with error 0x8024...
[2025-12-19 14:15:05] [Info] Issues identified:
WARNING: - High number of error events (54) may indicate persistent issues
WARNING: - More failed updates (54) than successful ones (0)
[2025-12-19 14:15:05] [Info] Testing Component Store health
[2025-12-19 14:15:05] [Info] Running DISM CheckHealth...
[2025-12-19 14:15:05] [Info] DISM CheckHealth exit code: 0
WARNING: Component store corruption detected by CheckHealth
[2025-12-19 14:15:05] [Info] Running DISM ScanHealth for thorough analysis...
[2025-12-19 14:17:26] [Info] DISM ScanHealth exit code: 0
WARNING: Component store corruption confirmed by ScanHealth
[2025-12-19 14:17:26] [Info] DISM detected corruption - analyzing CBS.log for details...
[2025-12-19 14:17:26] [Info] Found 3 corruption details in CBS.log
[2025-12-19 14:17:26] [Info] CBS Log Corruption Details:
[2025-12-19 14:17:26] [Info] 2025-12-19 14:17:25, Info CBS Total Detected Corruption: 579
[2025-12-19 14:17:26] [Info] 2025-12-19 14:17:25, Info CBS CSI Payload Corruption: 579
[2025-12-19 14:17:26] [Info] 2025-12-19 14:17:25, Info CBS Count of times corruption detected: 1
[2025-12-19 14:17:26] [Info] Component Store health test completed:
[2025-12-19 14:17:26] [Info] Corruption detected: True
[2025-12-19 14:17:26] [Info] Health check passed: False
[2025-12-19 14:17:26] [Info] Scan health passed: False
[2025-12-19 14:17:26] [Info] CBS log issues: 3
[2025-12-19 14:17:26] [Info] Total issues found: 3
WARNING: RECOMMENDATION: Run component store repair (DISM RestoreHealth)
[2025-12-19 14:17:26] [Info] Analyzing Windows Update configuration
[2025-12-19 14:17:26] [Info] Device is domain-joined: ctc.local
[2025-12-19 14:17:26] [Info] Checking for third-party RMM patch management...
[2025-12-19 14:17:26] [Info] Third-party RMM detected: NinjaRMM/NinjaOne (service: NinjaRMMAgent)
[2025-12-19 14:17:26] [Info] Note: Checking if RMM is managing patches (NoAutoUpdate registry)...
[2025-12-19 14:17:26] [Info] Checking WSUS configuration...
[2025-12-19 14:17:26] [Info] Found AutoUpdate registry configuration at: HKLM:\SOFTWARE\Policies\Microsoft\Windows\Windo
wsUpdate\AU
[2025-12-19 14:17:26] [Info] Registry: NoAutoUpdate = 1
[2025-12-19 14:17:26] [Info] Registry: AUOptions = 1
[2025-12-19 14:17:26] [Info] Auto-update disabled by NinjaRMM/NinjaOne - RMM is managing patches
[2025-12-19 14:17:26] [Info] Auto Update Policy: AUOptions=1 (Disabled - Never check for updates)
[2025-12-19 14:17:26] [Info] Found WindowsUpdate registry configuration at: HKLM:\SOFTWARE\Policies\Microsoft\Windows\Wi
ndowsUpdate
[2025-12-19 14:17:26] [Info] Checking Windows Update for Business / Intune Update Ring configuration...
[2025-12-19 14:17:26] [Info] Device already on Windows 11 24H2+ (build 26200) - skipping 24H2 compatibility check
[2025-12-19 14:17:26] [Info] Checking for additional configuration issues...
[2025-12-19 14:17:26] [Info] Windows Update configuration analysis completed:
[2025-12-19 14:17:26] [Info] Update Source: Windows Update
[2025-12-19 14:17:26] [Info] Policy Source: DomainGPO
[2025-12-19 14:17:26] [Info] WSUS Configured: False
[2025-12-19 14:17:26] [Info] Auto Update Enabled: False
WARNING: Update Policy: Disabled - Never check for updates
[2025-12-19 14:17:26] [Info] WUfB Configured: False
[2025-12-19 14:17:26] [Info] Patch Management: NinjaRMM/NinjaOne
[2025-12-19 14:17:26] [Info] Windows 11 24H2 Compatible: True
[2025-12-19 14:17:26] [Info] Configuration Issues: 1
[2025-12-19 14:17:26] [Info] Configuration issues found:
WARNING: - [Info] Windows auto-update disabled - managed by NinjaRMM/NinjaOne
[2025-12-19 14:17:26] [Info] Remediation: No action needed - patches are managed by NinjaRMM/NinjaOne. Verify patch
policies in RMM console.
[2025-12-19 14:17:26] [Info] Starting SetupDiag analysis
[2025-12-19 14:17:26] [Info] .NET Framework Version: 4.8
[2025-12-19 14:17:26] [Info] Checking Windows Setup log availability for SetupDiag analysis
[2025-12-19 14:17:26] [Info] Found 3 log files in: C:\WINDOWS\Panther
[2025-12-19 14:17:26] [Info] Found 2 log files in: C:\WINDOWS\Panther\UnattendGC
[2025-12-19 14:17:26] [Info] 1 recent logs (< 90 days old)
[2025-12-19 14:17:26] [Info] Found 1 log files in: C:\WINDOWS\inf\setupapi.dev.log
[2025-12-19 14:17:26] [Info] 1 recent logs (< 90 days old)
[2025-12-19 14:17:26] [Info] Found 4 log files in: C:\WINDOWS\logs\CBS
[2025-12-19 14:17:26] [Info] 4 recent logs (< 90 days old)
[2025-12-19 14:17:26] [Info] Attempting to download SetupDiag from: https://go.microsoft.com/fwlink/?linkid=870142
[2025-12-19 14:17:27] [Info] SetupDiag downloaded successfully (786 KB)
[2025-12-19 14:17:27] [Info] SetupDiag path validated: C:\Windows\Temp\SetupDiag.exe
[2025-12-19 14:17:27] [Info] Running SetupDiag with output: C:\Windows\Temp\SetupDiagResults-20251219-141727.json
[2025-12-19 14:17:27] [Info] SetupDiag arguments: /Output:C:\Windows\Temp\SetupDiagResults-20251219-141727.json /Format:
json /ZipLogs:False
[2025-12-19 14:17:27] [Info] Starting SetupDiag execution at 14:17:27 - this may take several minutes
[2025-12-19 14:17:29] [Info] SetupDiag completed in 00:02 with exit code: 0
[2025-12-19 14:17:29] [Info] SetupDiag completed successfully
[2025-12-19 14:17:29] [Info] Parsing SetupDiag results from: C:\Windows\Temp\SetupDiagResults-20251219-141727.json
[2025-12-19 14:17:29] [Info] SetupDiag System Info - Host: 10.0.26100, Target: 10.0.26100.1882 (ge_release_svc_prod3.240
927-1745)
[2025-12-19 14:17:29] [Info] SetupDiag detected 2 failure(s)
[2025-12-19 14:17:29] [Info] Enhancing SetupDiag results with direct log analysis...
[2025-12-19 14:17:29] [Info] Starting direct Windows Setup log analysis
[2025-12-19 14:17:29] [Info] Auto-detected setup logs at: C:\Windows\Panther
[2025-12-19 14:17:29] [Info] Analyzing setuperr.log for critical error patterns...
[2025-12-19 14:17:29] [Info] Analyzing diagwrn.xml for software conflicts...
[2025-12-19 14:17:29] [Info] Checking diagerr.xml for additional error details...
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CMoSetupOneSettingsHelperT&lt;class CEmptyType&gt;::Init
ializeSettings(324): Result = 0x80072EE7
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CSetupHost::InitializeOneSettings(1551): Result = 0x8007
2EE7
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: SetupHost: OneSettings initialization failed: [0x80072EE
7]
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CSetupManager::GetWuIdFromRegistry(12357): Result = 0x80
070002
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CDlpActionProductKeyValidate::ReportDownlevelInstallChan
nel(3611): Result = 0x80070490
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: ProductKey: Failed to report Host OS channel to telemetr
y.
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CallPidGenX: PidGenX function failed on this product key
. (hr = 0x8a010101)
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: CNewSystem::PreInitialize: FveCheckSuspendBitLockerOnUpg
rade failed: 0x8031004a, assuming auto-unlock is not supported
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: BCD: Failed to add system store from file. File: \De
vice\HarddiskVolume8\EFI\Microsoft\Boot\BCD Status: c000000f
[2025-12-19 14:17:29] [Info] Additional error from diagerr.xml: BFSVC: AddBootmgrLast and PreserveBootOrder options
are ignored when custom volume is specified
[2025-12-19 14:17:29] [Info] Direct log analysis completed:
[2025-12-19 14:17:29] [Info] Critical errors found: 0
[2025-12-19 14:17:29] [Info] Blocking items: 0
[2025-12-19 14:17:29] [Info] Blocking drivers resolved: 0
[2025-12-19 14:17:29] [Info] Software conflicts: 0
[2025-12-19 14:17:29] [Info] Targeted remediation functions: 0
[2025-12-19 14:17:29] [Info] Enhanced SetupDiag with 0 detailed driver analyses
[2025-12-19 14:17:29] [Info] SetupDiag analysis completed - found 2 failure(s)
[2025-12-19 14:17:29] [Info] Failure reasons identified:
WARNING: - SetupDiag reports successful upgrade found.
WARNING: - This appears to be a successful update as the last operation was: OOBEBoot and the result was: success
[2025-12-19 14:17:29] [Info] SetupDiag analysis completed successfully
[2025-12-19 14:17:29] [Info] SetupDiag detected 2 upgrade failure(s)
[2025-12-19 14:17:29] [Info] Running Windows Update troubleshooter...
[2025-12-19 14:17:30] [Info] Found Windows Update troubleshooting pack
[2025-12-19 14:17:40] [Info] Windows Update troubleshooter completed
[2025-12-19 14:17:40] [Info] === ASSESSMENT SUMMARY ===
[2025-12-19 14:17:40] [Info] Issues Found: True
[2025-12-19 14:17:40] [Info] Critical Issues: 1
[2025-12-19 14:17:40] [Info] Warnings: 3
[2025-12-19 14:17:40] [Info] Assessment Errors: 0
[2025-12-19 14:17:40] [Info] ISSUES DETECTED:
[2025-12-19 14:17:40] [Info] PendingUpdates: 3 pending updates found
WARNING: UpdateHistory: 22 failed updates in recent history
WARNING: EventLogs: High number of error events (54) in recent logs
ERROR: ComponentStore: Component store corruption detected: 3 corruption indicators found in CBS.log, DISM health chec
k failed, DISM scan health failed
[2025-12-19 14:17:40] [Info] CBS Log Corruption: 3 indicators found
[2025-12-19 14:17:40] [Info] 2025-12-19 14:17:25, Info CBS Total Detected Corruption: 579
[2025-12-19 14:17:40] [Info] 2025-12-19 14:17:25, Info CBS CSI Payload Corruption: 579
[2025-12-19 14:17:40] [Info] 2025-12-19 14:17:25, Info CBS Count of times corruption detected:
 1
[2025-12-19 14:17:40] [Info] Configuration: Windows auto-update disabled - managed by NinjaRMM/NinjaOne
WARNING: SetupDiag: SetupDiag detected previous upgrade (now successful)
[2025-12-19 14:17:40] [Info] Log file saved to: C:\Windows\Temp\WU-HealthCheck-20251219-141428.log
[2025-12-19 14:17:40] [Info] === Windows Update Assessment Completed ===
 
=== Windows Update Assessment Results ===
Critical Issues: 1
Warnings: 3
 
Patch Management:
  Managed by: NinjaRMM/NinjaOne
 
Remediation Recommendations:
 
Critical Issues (1):
  - Component Store: Run 'Repair-WindowsUpdate -ComponentStore'
    CBS Log Corruption: 3 indicators found (details in log file)
  - Setup Failures: Run 'Repair-WindowsUpdate -Comprehensive'
 
Warning Issues (3):
  - Event Log Errors: Review Windows Update history and consider 'Repair-WindowsUpdate -Comprehensive'
 
General Recommendation:
  - For comprehensive repair: Run 'Repair-WindowsUpdate -Comprehensive'
  - This will address all detected issues systematically
Log file: C:\Windows\Temp\WU-HealthCheck-20251219-141428.log
PS C:\WINDOWS\system32>