fsvc

0.0.7

Freshservice private-API toolkit: ticket triage, ticket content, and planned-date hygiene.

Minimum PowerShell version

5.1

Installation Options

Copy and Paste the following command to install this package using PowerShellGet More Info

Install-Module -Name fsvc

Copy and Paste the following command to install this package using Microsoft.PowerShell.PSResourceGet More Info

Install-PSResource -Name fsvc

You can deploy this package directly to Azure Automation. Note that deploying packages with dependencies will deploy all the dependencies to Azure Automation. Learn More

Manually download the .nupkg file to your system's default download location. Note that the file won't be unpacked, and won't include any dependencies. Learn More

Owners

Copyright

(c) dat267. All rights reserved.

Package Details

Author(s)

  • dat267

Tags

Freshservice Helpdesk Tickets API PrivateAPI

Functions

Get-FSvcConfig Set-FSvcConfig Test-FSvcSession Get-FSvcTicketList Get-FSvcTicketContent Format-FSvcTicketContent Get-FSvcTicketOverview Set-FSvcPlannedStartDates Update-FSvcPlannedEndDates

PSEditions

Desktop Core

Dependencies

This module has no dependencies.

Release Notes

0.0.7 - Get-FSvcTicketOverview leaves unassigned tickets out of the report by default (one fewer view fetch); pass -IncludeUnassigned to include them again. 0.0.6 - default list view without Id (Id stays a property) showing the full, untruncated Link; rows grouped in report order with Days descending inside each group; Elapsed (humanized business duration such as 13d 14h, with minute resolution below a day) and Unanswered (customer messages the agent has not answered); Since renders as RFC 3339 with the account UTC offset; HTTP calls reuse one session per base URL with the auth cookie in the session jar, identical on PowerShell 5.1 and 7 (about 20 percent faster per request); the numeric Days property remains for sorting; packaging ships fsvc.format.ps1xml. 0.0.5 - ItildeskSession replaces SessionCookie (old config key still read); non-ASCII session values are rejected with the offending codepoint; HTTP errors are terminating; FSVC_* env vars override the saved config file; Set-FSvcConfig warns when called with no settings; TimeZoneId removed in favour of UtcOffset. 0.0.4 - empty-call warning and env precedence. 0.0.3 - persisted config moved to a JSON file. 0.0.2 - profile persistence. 0.0.1 - initial release.

FileList

Version History

Version Downloads Last updated
0.0.7 (current version) 5 9/16/2026
0.0.6 4 9/16/2026
0.0.5 6 9/15/2026
0.0.3 6 9/15/2026
0.0.2 2 9/15/2026
0.0.1 3 9/15/2026
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